Terms of service
Terms of Service
1. Overview
Welcome to Collective Digitals. These Terms of Service govern your use of our website, https://collectivedigitals.com, and your purchase of products offered through our store.
By visiting our website or making a purchase, you agree to these terms and any applicable policies published on our website. Please read them before placing an order.
2. Our Products
Collective Digitals offers digital products and resources, which may include ebooks, downloadable workbooks, printable journals, educational materials, scripts, audio resources, website access links and other digital content. Product descriptions explain what is included with each purchase. Please review the product details carefully before ordering.
3. Orders and Payment
Prices are displayed on the relevant product pages and may change from time to time. The price and any applicable taxes or charges shown at checkout will apply to your order.
You are responsible for providing accurate information when placing an order. An order is subject to successful payment processing and any applicable order confirmation procedures.
We reserve the right to address suspected fraudulent activity, payment errors, or other legitimate order issues in accordance with applicable law.
4. Digital Delivery and Access
Digital products are delivered electronically through the download links, access instructions, or other delivery methods described on the relevant product page or provided after purchase.
Delivery and access times may vary depending on the product and delivery method. If you do not receive your digital product or cannot access it, please contact us for assistance.
Some products or resources may require an internet connection, compatible software, or a supported device. You are responsible for checking these requirements where they are stated in the product description.
5. Permitted Use and Intellectual Property
Unless otherwise stated, the digital products, written content, designs, and other materials offered by Collective Digitals are protected by applicable intellectual property laws.
Your purchase grants you a personal, non-exclusive, non-transferable right to use the purchased product for your own personal purposes, subject to any specific licence stated on the product page.
You may not redistribute, resell, reproduce for commercial distribution, share access credentials, or make purchased files available to others without prior written permission, except where permitted by applicable law.
Purchasing a digital product does not transfer ownership of its copyright or other intellectual property rights.
6. Refunds and Consumer Rights
Refund requests are handled in accordance with our Return and Refund Policy and applicable consumer protection laws.
If you experience a problem with a download, receive incomplete files, or cannot access purchased content, contact us so we can help resolve the issue.
Nothing in these terms removes any consumer rights that cannot legally be excluded or restricted.
7. Website Use
You agree to use our website lawfully and not to interfere with its operation, attempt unauthorised access, misuse our content, or engage in fraudulent activity.
We may take reasonable steps to protect our website, customers, and digital products against misuse.
8. Product Information and Availability
We aim to ensure that product descriptions, prices, and other information are accurate. If we identify a material error, we will take reasonable steps to correct it and address any affected orders in accordance with applicable law.
We may update, modify, or discontinue products from time to time. Changes will not remove rights that you have already acquired under applicable law.
9. Third-Party Services
Our website may use third-party services for payment processing, digital delivery, analytics, or other functions. Your use of those services may also be subject to their respective terms and privacy policies.
We are not responsible for the independent terms or practices of third-party services, subject to any responsibilities imposed on us by applicable law.
10. Limitation of Liability
To the extent permitted by applicable law, Collective Digitals will not be liable for indirect or consequential losses arising from the use of our website or products.
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including any applicable rights or remedies relating to defective products, misleading information, or consumer protection.
11. Privacy
Personal information collected through our website is handled in accordance with our Privacy Policy.
12. Changes to These Terms
We may update these Terms of Service from time to time. The latest version will be made available on our website, with the updated date where appropriate.
13. Contact Us
If you have questions about these terms, an order, or one of our digital products, please contact us through the contact information provided at https://collectivedigitals.com.
Thank you for supporting Collective Digitals.